Terms of service

Terms of Service

1. Introduction

Welcome to Ainna Store. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

2. Use of Website

You agree to:

  • Use this website only for lawful purposes.

  • Not engage in fraudulent activities or misuse our platform.

  • Not copy, reproduce, or exploit any part of the website without written permission.

3. Product Information

We strive to provide accurate descriptions, pricing, and availability. However, we do not guarantee that all information is error-free. We reserve the right to correct errors, update information, or cancel orders at our discretion.

4. Orders and Payments

  • Orders are confirmed once payment is received.

  • We reserve the right to reject or cancel any order due to stock issues, pricing errors, or suspected fraud.

  • Prices are shown in local currency unless stated otherwise.

5. Shipping & Delivery

  • Delivery times are estimated and may vary depending on your location.

  • Ainna Store is not liable for delays caused by courier services or unforeseen circumstances.

  • Risk of loss passes to you upon delivery to the shipping carrier.

6. Returns & Refunds

Please refer to our Refund Policy for full details on return eligibility, process, and timelines.

7. Intellectual Property

All content, images, logos, and designs on this site belong to Ainna Store. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those sites.

9. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or products.

10. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Continued use of the site means you accept any changes.

11. Governing Law

These terms are governed by the laws of Malaysia. Any disputes shall be resolved in Malaysian courts.